BILLING & REFUNDS
GRANTFIL TRANSACTION RULES & BILLING AGREEMENT
Last Updated: June 4, 2026
This document outlines the billing models, key purchases, and refund regulations governing paid access transactions conducted on the GrantFil platform.
1. Digital Access Keys
GrantFil provides dynamic access tokens for narrative construction and organization briefing wizards. Access is billed on a per-key or subscription basis as indicated during checkout. Upon receipt of payment, resources and API access configurations are provisioned instantly.
2. Non-Refundable Credits
Because computational server tokens and API queries are utilized immediately when you compile drafts or run briefings, **all purchases of license keys, access tokens, or narrative credits are strictly non-refundable.**
3. Billing Queries & Disputes
If you experience a technical error during the checkout process (such as a double charge or failure to receive a generated key), please email us at `billing@grantfil.com` within 14 days of the transaction. We will investigate the logs and issue credits or manual overrides where administrative discrepancies are confirmed.